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Present as the best service providers for Domain Registration, Web Hosting, Web Design, VPS, Dedicated Servers and Colocation in Indonesia that are connected directly to the Internet network through IIX Indonesia.

IDColo is a division of PT. Media Andalan Nusa (NUSANET), one of the national ISPs that have long licensed and experienced in the field of Internet and Web Hosting services since 1996.

Due to the Company’s rapidly expanding business; we invite energetic and talented person to join our professional team as:

 

Customer Support

(Jakarta Raya)

 

  1. Handle all incoming customer complaints regarding IDColo Services
  2. Perform troubleshooting
  3. Actively monitoring customer’s Network Server status
  4. Follow up and escalate any Service and Network incidents with analysis results
  5. Coordinate service/network maintenance/incidents announcement to IDColo customers
  6. Log all incident chronology

 

Requirements
  1. Male
  2. Fresh graduate are welcome to apply
  3. Minimum Diploma Degree from Engineering (Computer Science/Information Technology /Telecommunication)
  4. Domiciled in Jakarta
  5. Having good knowledge about Domain, Hosting, DNS, Setting Email and IP Network
  6. Understand the basic of Linux operating system command and installation
  7. Have good analytical ability and good communication ability
  8. Able to speak english oral and written (min. passive)
  9. Initiative, active, disciplined and able to work together in teams
  10. Ready to work under pressure

 

Please send your resume, photograph to : career@idcolo.com

or mail to :

PT. Media Andalan Nusa

Cyber Building 7th Floor
Jl. Kuningan Barat No. 8
Jakarta 12710


Payment we accept